COVID-19 update from Corn Belt Energy

The health and safety of our members, employees and the communities that we serve is of the utmost importance. We will continue to provide safe and reliable electric service to all our members even in the wake of this COVID-19 public health crisis.

Financial assistance or help paying your bill

We understand that many members are impacted financially by COVID-19, and utility costs can place a continued stress on your budget. We urge anyone concerned about not being able to pay your electric bill to contact us during normal business hours Monday - Friday, 8 am to 4:30 pm. We're available to work with co-op members who may have fallen behind on their electric bill, and we can also review your usage history and recommend ways to reduce your electricity consumption which will help lower costs.

Corn Belt Energy offers flexible payment options, payment arrangements and other payment assistance. You can visit the payment assistance page on our website https://www.cornbeltenergy.com/billing/my-account/payment-assistance.html or call us at 800-879-0339 during normal business hours Monday - Friday, 8 am to 4:30 pm for more information.

Please note: Members may pay their bill during normal business hours at our Bloomington office lobby or by dropping it off in the drop box outside of our office. We also offer many convenient bill payment options that do not require a visit to our office. For any questions about bill payment, or Corn Belt Energy's measures to ensure continued service during the public health crisis, please contact us at 800-879-0339. https://www.cornbeltenergy.com/billing/my-account/billing-options.html

Local business resources

Now more than ever, we understand the challenges that local businesses within our community are facing due to the COVID-19 pandemic. Corn Belt Energy would like to extend an offer of support for local businesses. Corn Belt Energy offers a program called, Co-op Connections. As a business, you have the opportunity to promote special offers to our participating members through the Co-op Connections smartphone app and Corn Belt Energy will help you promote your business and your business’ offer online, in our newsletter which is included as a part of the Illinois Country Living magazine, as well as on the Co-op Connections smartphone app. As a business, you may choose any offer (large or small) and you choose the expiration date as well.

This program is offered free of charge to both local businesses, and our membership of more than 36,000 people in Illinois. And our reach extends further than the state of Illinois, as members from partnering electric cooperatives across the country are also able to access your offer via the Co-op Connections smartphone app, if they happen to be travelling through our area.You can quickly and easily register a business offer with the Co-op Connections program by visiting this page on our website https://www.cornbeltenergy.com/programs-services/co-op-connections/business.html

In addition, we have included other COVID-19 business resources available here.

Our commitment to safety and continued service

Corn Belt Energy focuses on SAFETY FIRST. Corn Belt Energy continues to closely monitor the pandemic and has taken steps to ensure the well-being and safety of our employees as well as the public in accordance with the CDC and state guidelines. We understand the role that electricity plays in your everyday life and want to reiterate that our focus is and continues to be to provide safe and reliable electric service to our members. We are committed to maintaining a healthy workforce and keeping key personnel available so that we can continue to provide the excellent service our members expect from us.

Our employees are still out working in the community continuing to provide our members with safe and reliable electric service. For our safety and yours, please remain inside your home and do not approach our crews while they are working in your area. Together we can work to slow the spread of the coronavirus (COVID-19).

If you have a scheduled appointment with one of our employees and you are sick or beginning to show symptoms of illness or are ordered or self-imposed quarantine for COVID-19, please call our office at 800-879-0339 to reschedule your appointment.


For other questions or more information contact us at 800-879-0339.